Content in Scoreboard Remote

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• After updating the Scoreboard Remote app the video on the ScoreCam device kept shutting off when I had my remote control connected to it. I also had difficulty connecting the remote to the ScoreCam recording device. How do I fix this?

  Sounds like there was an issue with updating the Scoreboard Remote and/or ScoreCam app. Try these steps: Remove the Scoreboard Remote
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• How do you connect a remote to ScoreCam?

  Before downloading both Scoreboard Remote and ScoreCam, make sure both devices meet the following requirements and support BTLE (Bluetooth Low energy or Bluetooth
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• When using the Scoreboard Remote app, is there a way to see what is recording on ScoreCam?

  Yes, you can tap the "View Finder" icon (top left corner, opposite of the settings icon). This will bring up
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• How do I connect to Bluetooth on the Scoreboard Remote?

  To connect to Bluetooth from the Scoreboard Remote app, go to Settings (top right corner of the page) -> enable
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• I keep getting a "BTLE not supported on this device" when trying to use the remote app. I have an iPhone 11 running iOS 13. How do I fix this?

  First, verify the following: 1) Make sure bluetooth is enabled on both devices (device Settings -> enable Bluetooth)2) Make sure the
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• How do I fix the following error when trying to connect the Scoreboard Remote: Peripheral Connection Failure. Peripheral failed to connect. Error: Error Domain=CBErrorDomain (or CBATTErrorDomain) Code=14 "Peer removed pairing information" UserInfo={NSLocalizedDescription=Peer removed pairing information}

  This appears to be an iOS 13/14/15 bug. Apparently ScoreCam has lost the pairing/bonding information for the Scoreboard Remote device
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• When syncing to ScoreCam with the Scoreboard Remote app, it appears to be connected (blue icons) but all I see is a spinning circle on the remote app and none of the remote buttons work. How do I fix this?

  This appears to be an issue after an iOS update/app update and currently the only solution appears to be the
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