Did You Know...

Here are a list of documentation links, hidden features, tips and tricks for ScoreCam and Scoreboard Remote. Please check back often as this page will be updated frequently.

Online Documentation for ScoreCam and Scoreboard Remote

  • Contact Support: From ScoreCam app, Settings -> Send Feedback/Bug Report (at bottom of the page).
  • Online Support and Help
  • This site: Frequently Asked Questions (FAQ)
  • ScoreCam and Scoreboard Remote Download links (Check the descriptions and “Version History” for some hidden gems)
  • Help Videos
  • Everything you need to know about Live Streaming


Did you know?

  • To access Scoreboard Settings quickly, you tap-and-hold the scoreboard
  • You can tap the Recording Timer Label (at the top of the page) to quickly hide or show the scoreboard
  • Not all scoreboards are created equal and you can make modifications to customize elements in the “Team Names, Colors & more” section in Scoreboard Settings
  • Family Sharing of subscriptions is supported
  • To enable “AE/AF Locked,” which will lock the focus and exposure on the camera, tap-and-hold on the screen. To disable it, tap-and-hold again
  • Selecting “<none>” for fields (i.e., Game Type, Description, Score Type, etc.) will remove those fields from the scoreboard — done in “Team Names, Colors & more” in Scoreboard Settings
  • You can disable Game Clocks and Shot Clocks so they do not appear on the scoreboard — done in “Team Names, Colors & more” in Scoreboard Settings
  • You should turn on “Do Not Disturb” when using ScoreCam to avoid phone calls and other interruptions. (see this FAQ)
  • ScoreCam can save recordings directly to an external USB-C drive — connect a compatible drive and enable external storage in Settings
  • During a recording, tap the star icon to instantly save a Highlight clip — ScoreCam clips that moment and saves it separately to your Photos library
  • Enable Highlight Reel in Settings → Highlights to have ScoreCam automatically stitch all your highlight clips into one video after recording ends
  • Scoreboard Remote connects to ScoreCam using Bluetooth — no Wi-Fi or internet connection required
  • Setting up live streaming? Use the built-in Live Stream Wizard (Settings → Live Streaming) to connect your YouTube or Twitch account and go live in minutes
  • You can use the volume buttons to control recording — Volume Up starts, pauses, or resumes; Volume Down stops. Enable it in Settings → Camera Options → Volume Buttons Control Recording
  • Save time between games with Scoreboard Profiles — create a profile for each team or tournament and switch between them in seconds from the Scoreboard Settings screen

Tips and Tricks

Fix uncommon or strange issues, usually caused by an install problem:

  • Uninstall (delete) the app, restart the device, reinstall (download) the app
  • NOTE: Your settings sync to iCloud automatically and will restore on the next launch after reinstall — unless you have disabled iCloud sync in iOS Settings → ScoreCam → Support → Restore Settings After Reinstall

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