Content in Web Entry Form

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• Web Entry Form does not submit on iPhone or iPads (hangs endlessly).

  Make sure the iPhone or iPad user has the Safari Setting "Fraudulent Website Warning" turned OFF. (located under the Settings App,
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• The Pool Manager (your email) is not registered for (year). Your picks were not recorded or sent

  On submitting my web entry form it is saying I am not registered when I am. The message at the
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• I’m not receiving any emails at all when I submit my web entry form. However, I do get the confirmation page.

  Since you are getting the confirmation page make sure, if you are using multiple email addresses, to use a comma
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• I am new to the program, where do I start?

  Right here: Quick Start
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• I am using gmail but my brackets are not coming through. Can you help?

  When using Gmail, the best thing to do is set up a filter so that the emails aren't sent to
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• Server or Connection problem: Database access returned an invalid response

  This appears to be isolated to Windows users and also shows up as error: "Invalid response from database. Password could
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• I am registered yet I get the following error: "The Pool Manager (email) is not registered for 2019"

  This could be due to the fact that you are using a previous year's version of OfficePool or you are
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• When attempting to setup the database file index it is responding to me: "Invalid response from the database. Password could not be set."

  This could be one of three things. You are not using the latest version of OfficePool (See about box and make
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• The database option does not work when selecting the Advanced method

  Yes, this is a know but and the Advanced Method should be greyed out and not selectable. If you want
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• What options are available for the "First Four" games and how does OfficePool handle the "First Four"?

  Everything you need to know about the "First Four" games can be found here: --> http://officepool.pachysoft.com/firstFourOptions.html Here are some more faqs about
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