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• I am getting delays or timeouts (500 Internal Server Error) after submitting a bracket. What's going on?

  As stated in the documentation for the Web Entry Form, the drawback to using the simple or moderate method is
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• After I import the NIT teams, the teams are off by one round. How do I quickly advance them to the Round of 32?

  Once you import the NIT teams, be sure to select The Results bracket and then select the download "Results" button
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• I'm not clear on how to manually edit the First Four teams, since I can only see 4 of the 8 in the team entry screen. How do you do this?

  Here is how to edit the First Four (play-in) teams and their opponents using Preferences -> Teams tab: Select "First Four"
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• What is the security protection code and file index? (When using the database option for the Web Entry Form)

  These are up to the user. If you are running more than one pool, just be sure to have a
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• Greetings! I'm a long-time customer of OfficePool. Love the software. Keep up the good work! My pools run a seed x weight scoring system. Up until now I've ignored the play-in games, but may want to include them this year. My question for you: in OfficePool, how are the First Four teams handled, in terms of seeding? If the teams are seeded as "16s" even if I assign a 1 to the round weight, there's still 64 points in play for four games, which is a LOT and could potentially unbalance my scoring system. My follow-up question is: can I assign fractional weights to that particular round, i.e. a weight of .5 or even .25, if I choose to use the First Four games? Thanks again for all the hard work in developing OfficePool. My best to all of you.

  Thanks for the kind words and encouragement From what I understand, the official First Four games will have matching seeds
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• Can I install the software on two computers and run one tournament? (I will run just one tourney but will not always have accces to my desktop so I want to install on my laptop as well.) What is the easiset way to keep both computers in sync?

  Yes, you may install OfficePool on multiple computers and use one serial number. OfficePool does not have any built-in syncing mechanisms
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• The Standings report displays picks for regional winners, finals and champ. I can not tell from where the report is pulling the Final Four-1....4 picks but, in the past, it's always been the regional winners. This year it's showing teams winning different regions. For instance, Louisville appears in the FF-1, FF-2, and FF-3 columns, UConn is in FF-2 and FF-3, and Pitt appears in FF-1, FF-2 and FF-4. Is there a bug in the Reports?

    No not a bug. It's actually a feature There is a preference called "Final Four Compact Format on Standings" that
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• Is there an easy way to output the email addresses of data from our pool?

  There's a few different ways, but the easiest is: Select the "Manager" toolbar button Select all the rows in the list on
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• Is there any way to host the web page on your servers so our contestants can see the results on line?

  Sorry but we do not provide a hosting solution. There are many very inexpensive shared hosting solutions available. Simply do
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• My NIT Pool (but *not* my NCAA pools) keeps "hanging" in the midst of the Auto Update process. What's going on? In my other pool I do not have this problem.

  Chances are you have some Prompt dialogs enabled. Here is some additional information and tips about how to use the
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